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Policy

45-Day Money-Back Guarantee

Last revised October 21, 2026

Unhappy with a purchase? Tell us within 45 days and you get your money back. No reason required, no forms to justify yourself. We believe in what we sell and we would rather refund than argue.

The short version

  • Any digital product, refunded in full within 45 days of purchase.
  • Email us with your order number or checkout email.
  • Money returns to your original payment method within 5 to 10 business days.

What qualifies

  • The request reaches us within 45 days of the date you bought the product.
  • It arrives by email to hello@turnpointhub.com or through the contact page.
  • It mentions either the order number or the checkout email address.

What is covered

Every digital product sold through the Hub or its checkout partners, including any main program and every optional add-on or upgrade. All of them carry the same 45-day window; we never shorten it for upgrades.

Digital delivery

Our products are delivered online with immediate access, so the guarantee runs on time alone: 45 days from purchase, regardless of whether you opened or downloaded anything. We extend good faith to our customers and ask for the same in return.

How to ask

Send us your full name, the email address used at checkout, your order number if you have it, and the names of the products you want refunded. Complete requests are processed within 5 to 10 business days, and we return the money to the card or account you paid with. How soon it appears on your side is up to your bank.

Outside the guarantee

  • Requests made more than 45 days after purchase.
  • Requests that look fraudulent or abusive, such as a pattern of refunds across many purchases.
  • Chargebacks opened with your bank or card company before you contacted us. We resolve problems faster when you come to us first.

Who handles the money

An independent payment processor handles payments and refunds. Refunds flow back through that processor to your original payment method.

Questions

Not sure whether your purchase qualifies? Ask at hello@turnpointhub.com or via the contact page.

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